PRIVACY POLICY
Effective Date: January 2025
Last Revised: February 2025
1. Introduction
This Privacy Policy governs the collection, use, and protection of your data when accessing www.schematherapyonline.com (the “Website”), owned and operated by Recovery From Addiction Ltd (Company Number: 9381984). By using the Website, you agree to this policy. If you do not agree, please discontinue use immediately.
2. Information We Collect
We collect two types of information:
- Information You Provide: When you register, purchase a product, or contact us, we collect personal data such as name, email, and payment details.
- Automatic Data Collection: We collect device information, IP address, browsing behavior, and location using cookies, analytics tools (Google Analytics, Talk To), and tracking pixels.
We do not store credit card details, nor do we share financial data with third parties.
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions securely
- Send updates, promotions, or newsletters (only with your consent)
- Comply with legal obligations
We will never sell or rent your personal data.
4. Legal Basis for Processing Data
Under GDPR and CCPA, we process your data based on:
- Your Consent – When subscribing or using interactive features
- Contractual Obligations – When processing payments or fulfilling services
- Legal Compliance – To meet tax, fraud, or regulatory requirements
You can withdraw consent at any time by emailing christine@schematherapyonline.com.
5. Cookies & Tracking Technologies
We use cookies and tracking pixels to enhance your experience. These may be used by social media platforms and third parties to personalize content and ads.
You can disable cookies via your browser settings. However, this may limit functionality.
6. Third-Party Data Sharing
We work with third-party providers (e.g., payment processors, analytics services) that may process your data under their privacy policies. These include:
- Google Analytics (website tracking)
- Stripe (payment processing)
- Talk To (customer messaging)
We do not sell, rent, or share your data for marketing purposes.
7. Data Retention & Deletion
We retain personal data only as long as necessary for the purposes outlined. If you wish to delete your data, email christine@schematherapyonline.com.
8. Your Rights (GDPR & CCPA)
If you are in the EU, UK, or California, you have the right to:
- Request access, correction, or deletion of your data
- Object to processing or request data portability
- Withdraw consent at any time
To exercise these rights, contact christine@schematherapyonline.com.
9. Children's Privacy
This Website is not intended for children under 13. We do not knowingly collect data from children. If you believe a child’s data has been collected, contact us for removal.
10. Data Security Measures
We use SSL encryption, access controls, and security monitoring to protect your data. However, no online transmission is 100% secure.
11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted here with a new Effective Date.
12. Contact Us
For any questions or data requests, contact us at:
Recovery From Addiction Ltd (Parent company registered name)
20-22 Wenlock Rd, London, UK, N1 7GU
📧 Email: christine@schematherapyonline.com